16cm Non-Stick Mini Fry Pan / Egg Pan TG10640
Size: 16cm
Spiral Bottom
Made in China
Shipping policy
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- Coverage: Our shipping policy covers all domestic shipments within Bangladesh.
- Product Price and Product Stock:Â The price and availability of any product depend completely on the stock. If a product or service is not available, iferi.com will inform you as soon as possible and suggest a similar or alternative product or refund the advance payment according to the refund policy.
- Delivery Time: We make every effort to deliver your order as soon as possible. Orders within Dhaka will be delivered within 3-5 business days and orders outside Dhaka will be delivered within 5-10 business days after the payment is confirmed. Delivery time may vary based on product availability and shipping location.
- Home Delivery (within Dhaka): For customers located within Dhaka, we offer home delivery with a delivery fee of 80 Taka. The delivery fee will be added to the total amount of your order. Customers can choose to pay cash on delivery to the delivery person.
- Delivery Outside Dhaka:Â For customers located outside Dhaka, the delivery fee is Tk 200, which must be paid in advance through BKash using the number 01717687551 (Merchant). Iferi.com will not be liable for any advance received on any number other than 01717687551. Deliveries will be dispatched to the nearest SA Paribahan/Sunderban/3rd party courier office. The remaining amount should be paid to the courier at the time of receiving the product. The slip number will be provided to you in your inbox after sending the product to SA Paribahan/Sundarban Courier Service.
- Urgent Delivery: Applicable to Dhaka North and South City Corporation Areas only. The urgent delivery charge is 200 taka. Within 24 hours (working days) of order confirmation, the product will be delivered, subject to the supplier's stock availability.
- Third Party Courier Service: We do not have any delivery man/courier service of our own. We deliver products through third-party courier services. Hence, in case of cash on delivery or partial payment, the buyer has to complete all the payments related to the transaction while the delivery man is present. No further complaints will be entertained.Â
- Delivery Process: We do not have our own delivery personnel. Instead, we rely on third-party delivery services. Delivery within Dhaka typically takes 3 to 5 days. For orders outside Dhaka, please allow 5-10 working days for delivery. We kindly request that you keep your mobile phone on and be available to accept the product when the delivery person contacts you. In the event that you are unable to personally receive the product, please inform the designated person who will receive it on your behalf.
- To be done at the time of delivery:Â Since we rely on third-party delivery services, we kindly request that you carefully inspect the product upon delivery. If you discover any defects, receive the wrong product, or notice a discrepancy in the product number, please inform us immediately in the presence of the delivery person (contact numbers: 01717687551/01706688000, available from 10 am to 7 pm). It is crucial to report such issues while the delivery person is still present, as it may become challenging for us to process returns or exchanges once they have departed. In such cases, the customer will be responsible for covering any additional delivery charges incurred during the exchange process.
- Responsibility for Lost or Damaged Shipments:Â We prioritize the safe and secure delivery of your order and take full responsibility for it. In the unfortunate event that your order is lost or damaged during transit, we will promptly replace the product at no additional expense to you. If you receive a damaged shipment, it is important to report it immediately by contacting us at 01706688000 while the delivery person is still present. Upon reporting the issue, you will be guided on how to return the product, free of charge. Please ensure that the package, box, and accompanying accessories are included at the time of return.
- Return and Replacement Policy: if you encounter any defects upon unpacking the package, we offer free replacements. In the event of a defective product, it must be reported immediately by contacting us while the delivery person is present. Additionally, you will need to provide certain proofs to support your claim. Here's what you need to do:Provide the invoice number associated with your order. - Change of mind is not applicable.
- Overseas Items: The shipment time for overseas items can vary based on factors such as product size, weight, stock availability, and customer location. It is important to note that overseas items must be Prepaid (advance payment). The estimated shipment times are provided in our product description and images. However, unforeseen circumstances such as natural disasters, epidemics, or political issues may cause delays in delivery. If the delivery exceeds the specified time frame, we will make every effort to communicate the exact reason for the delay to the customer and work towards a resolution. Please be aware that overseas items are non-returnable under any circumstances. Therefore, we strongly advise carefully reading the full product description before placing an order. If you require further assistance or wish to place an order, please contact us at 01706688000.
- This policy is subject to change without notice. Please check this page regularly for updates. By placing an order, you agree to the terms and conditions outlined in this shipping policy..
Refund policy
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Returnable Items:Â
Items proven defective at www.iferi.com are returnable within 3 days of receipt, subject to the following conditions:
- Items must be returned in their original packaging, including any accessories, manuals, and documentation.
- Items must be in new and unused condition, with no signs of wear or damage.
- Items that cannot be returned include customized items and non-defective, used or damaged items.
Return and Replacement Policy:Â if you encounter any defects upon unpacking the package, we offer free replacements. In the event of a defective product, it must be reported immediately by contacting us while the delivery person is present. Additionally, you will need to provide certain proofs to support your claim. Here's what you need to do:
- Take clear photos of the defective product from both the front and back.
- Provide the invoice number associated with your order.
- Record a clear video displaying the defect in the product.
If the product is proven to be faulty, your order will be treated as an exchange/refund within 2 working days of receiving the return. After receiving the product, we will send the replacement product via courier. The package, box and accessories must be accompanied at the time of return.
Please Note: - Change of mind is not applicable.
Return Process:Â
To initiate a defective product return, please contact our customer service team at +8801706688000 or info@iferi.com. They will share instructions on how to return your item.
Refunds:Â
We will process your refund within 7 business days of receiving the returned item. Refunds will be issued to the original method of payment. Shipping and handling charges are non-refundable.
Damaged or Defective Items:Â
If you receive a damaged or defective item, please contact our customer service team immediately. We will share instructions on how to return the item. Once we receive the returned item, we will process a replacement or refund.
Shipping Fees:Â
If the return is a result of our error or a defective item, we will cover the cost of return shipping. If the return is not a result of our error, the customer will be responsible for the cost of return shipping.
By making a purchase on our website, you agree to our return policy. If you have any questions or concerns, please contact our customer service team.